Administrative Staff
 
Janine Baeza
                          Title/Position
        Associate Director, MAUI Operations & Systems
      
          Brenda Buzynski
                          Title/Position
        Assistant Provost, Director of Student Financial Aid
      
          Kelly Carrell
                          Title/Position
        Senior Associate Director, Compliance & Fiscal Management
      
           
Julie Hostager
                          Title/Position
        Associate Director, Scholarship Programs; Iowa Scholarship Portal Manager
      
          Kelsey Ryder
                          Title/Position
        Senior Associate Director, Advising & Office Operations
      
           
                  Nicholas Zika
                          Title/Position
        Associate Director, Processing & Verification
      
           
OSFA Student Staff
When you contact the Office of Student Financial Aid—whether by phone, email, or in person—you're likely to first interact with one of our trained student staff. While they may not have all the answers, they handle a high volume of the incoming traffic, and we couldn't do our work without their invaluable assistance.
 
Advising, Financial Wellness, & Outreach Staff
 
                  Alejandra Almazan
                          Title/Position
        Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
           
Matthew Anderson
                          Title/Position
        Senior Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
          Taylor Beyal
                          Title/Position
        Senior Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
           
Reece Downey
                          Title/Position
        Senior Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
           
Kaitlin Fisher
                          Title/Position
        Senior Assistant Director - Advising, Financial Wellness, & Outreach
      
           
Jess Graham
                          Title/Position
        Assistant Director - Service Operations & Outreach 
      
           
                  Olivia Lederman
                          Title/Position
        Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
           
                  Jordan Nichting
                          Title/Position
        Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
           
Tatiana Ochoa
                          Title/Position
        Senior Financial Aid Advisor - Advising, Financial Wellness, & Outreach
      
          Processing & Verification Staff
Alyssa Dalton
                          Title/Position
        Senior Financial Aid Advisor - Processing & Verification
      
           
                  Mary Edwards
                          Title/Position
        Senior Financial Aid Advisor - Processing & Verification
      
          Cory Manning
                          Title/Position
        Financial Aid Advisor - Processing & Verification
      
          Alice Olsen
                          Title/Position
        Administrative Services Coordinator - Records
      
          Brad Stiles
                          Title/Position
        Assistant Director, Processing & Verification
      
          Scholarship Programs Staff
Lacey Patterson
                          Title/Position
        Assistant Director, Study Abroad & External Programs
      
           
                  Zach Serovy
                          Title/Position
        Scholarship Coordinator & Financial Aid Associate
      
           
                  Michael Steffen
                          Title/Position
        Assistant Director, Scholarships & Athletics
      
           
                  Bob Upmeyer
                          Title/Position
        Assistant Director, External Programs
      
          Compliance & Fiscal Management Staff
 
                  Liz Becker
                          Title/Position
        Funds Manager, Pell, TEACH, & Federal Direct Loans
      
           
                  Cole Blankenheim
                          Title/Position
        Loans & Work-Study Specialist
      
           
                  Bob Morley
                          Title/Position
        Funds Manager, SEOG, FWS, & Institutional Loans
      
          Communications & Marketing Staff
Vanessa Wiest
                          Title/Position
        Communications Manager
      OSFA Webmaster
      
          Our Mission
We are committed to...
- Providing access to higher education by administering financial aid responsibly to foster the enrollment of a well-prepared and diverse student body;
- Providing transparent information and quality service while ensuring regulatory compliance; and
- Educating students and families about their financial options to encourage informed decision-making and promote student success, retention, and graduation.
Vision
Prioritize students and innovation in our administration of financial aid.
Core Values
- Student-centered
- Adaptable
- Resourceful
- Collaborative
- Integrity