Questions?

We're dedicated to assisting you in any way we can. Whether you have a question, need more information, or simply want to give us feedback, we're here for you. If you can't find what you're looking for on our site, don't hesitate to get in touch. Below, you'll find our contact details and hours of operation. We look forward to connecting with you!

Contact the Office of Student Financial Aid

Address
Address

Student Financial Aid
2400 UCC
Iowa City, IA  52242

Phone Hours
Phone & Fax

Phone: 319-335-1450
10 a.m. - 4 p.m.
Monday through Friday

Fax: 319-335-3060

If you are not a student, please include the authorization code from the Student Record Consent when contacting our office.

Please allow three to five business days for a response from our office.

Release of Information

The Office of Student Financial Aid requires consent to communicate with anyone other than the student about their financial aid once the student has started their classes at Iowa. Students can complete a Student Record Consent in MyUI for any person, including the parent(s) listed on the FAFSA, that they would like our office to communicate with regarding their financial aid. Guest Accounts allow individuals a student selects to have viewing privileges in MyUI. However, a MyUI Guest Account will not permit our office to release information to the Guest Account holder.

Visiting campus or have time between classes?

We provide In-Person and Zoom Drop-In hours to accommodate students between classes or jobs, as well as families visiting campus. Please note that hours are subject to change and will be listed below.

door open
In-Person Drop-In Hours

10 a.m. - 3 p.m. 
Monday through Friday

Zoom Drop-In
Zoom Drop-In Hours

10 a.m. - 12 p.m. and 1 p.m. - 3 p.m.
Monday through Friday

In-Person Drop-in Closures

Note: In-Person drop-ins will be closed at the following dates and times: 

  • Thursday, July 18 all day due to staff retreat
  • Wednesday, July 24 financial aid advisors will be available from 1:15 p.m. - 3 p.m.
Zoom Drop-in Closures

Note: Zoom drop-ins will be closed at the following dates and times:

  • Thursday, July 18 all day due to staff retreat
  • Friday, July 19 from 1 p.m. - 3 p.m.
  • Tuesday, July 23 from 10 a.m. - 12 p.m.
  • Wednesday, July 24 from 10 a.m. - 12 p.m. and 1 p.m. - 1:15 p.m.

Rather schedule an appointment ahead of time?

Meeting with a student

Appointments with Financial Aid Advisors

Current University of Iowa students may schedule an appointment on MyUI to meet with an Advisor. Appointments fill quickly at the start of the academic year, so Zoom drop-in, phone, or email may be a quicker way to get your questions answered.

Parents and prospective students and families will need to email us or call our office at 319-335-1450 to schedule an appointment.