The Office of Student Financial Aid requires consent to communicate with anyone other than the student about their financial aid once the student has started their classes at Iowa. Students can complete a Student Record Consent in MyUI for any person, including the parent(s) listed on the FAFSA, that they would like our office to communicate with regarding their financial aid. A MyUI Guest Account will not permit our office to release information to the Guest Account holder.
In Person Drop-in Hours:
10:00 a.m. - 3:00 p.m., Monday through Friday
Zoom Drop-in Hours:
Notice: Zoom will be closed on the following days:
Friday, March 1 from 1:00-3:00 pm
10:00 a.m. - 12:00 p.m., and 1:00 p.m. - 3:00 p.m. Monday through Friday
Access Zoom drop-in here. Note: We are busiest at the start of the drop-in hours so to avoid wait time consider coming a bit later. Students are let into the meeting one at a time, so there may be a wait time before you are admitted.
Phone hours: 10:00 a.m. - 4:00 p.m., Monday through Friday
If you are not the student emailing, please include the authorization code from the Student Record Consent. Please allow three to five business days for a response.
Financial Aid Office: firstname.lastname@example.org
Satisfactory Academic Progress: email@example.com
Appointments are reserved for students only, but parents are welcome to join the meeting with their student. Schedule an appointment on MyUI to meet with an Advisor. Appointments fill quickly at the start of the academic year, so Zoom drop-in, phone, or email may be a quicker way to get your questions answered.
Parents are not eligible to schedule appointments on their own, but can call our office at 319-335-1450 to speak with an Advisor.
The University of Iowa
Office of Student Financial Aid
2400 University Capitol Centre
Iowa City, IA 52242-5501